REF · HOW WE WORK · 5 STEPS

How Eco Roofers works — survey to guarantee in 5 steps

No mystery. No salesman. No “we’ll get the boss to ring you back”. Here’s exactly what happens between you calling and us handing over a roof.

1Day 0 · You call

Sean answers

You get Sean on the first ring, not a call-centre. He’ll ask what’s wrong, what your timeline is, and book a survey — usually within 48 hours.

2Day 1–2 · On site

Free survey

Sean comes out with a ladder, a moisture meter, and a camera. Ground-level + roof-level inspection, photos, written notes. Takes 30–45 min. No charge, no pressure.

3Day 2–3 · Email

Written quote

Itemised, with materials named (Marley Modern, IKO EPDM, Welsh slate, lead Code 4 etc.) and the SKU/batch where it matters. Sent within 24 hours of the survey. Valid 30 days.

4Day 5–14 · On site

The work

Sean’s two-man crew on site, Sean in for the spec-critical bits (flashings, valleys, ridge, lead). Daily clean-down. Skip on the front. Photos through the job so you can see what’s happening.

5Same day · Handover

Sign-off + guarantee

Walk-around with Sean. Final invoice (or completion-only — no deposit was taken on jobs <£3k). 10-year installation guarantee issued in writing, named to you, transferable if you sell.

What you’ll see vs what the cowboys do

Stage	Eco Roofers	Doorstep / cowboy outfit
First contact	You speak to Sean. Owner.	“Spotted from the road” — no quote, no card, cash only.
Quote	Written, itemised, materials named, within 24 hrs.	Verbal. “Round about three grand”. “Cash makes it cheaper.”
Deposit	None under £3k. Materials-only invoice on bigger jobs.	“Need 50% upfront for the lead.”
On the job	Sean on site for spec-critical work. Daily clean-down.	Different crew turns up. No supervisor.
Sign-off	Walk-around with Sean. 10-yr written guarantee.	“All done mate”. No paperwork. Phone goes dead.
If something’s wrong	Sean comes back. Same name on the van.	No reply. New limited company every six months.

How long jobs take

Tile slipped / single repair: survey + fix often same week.
Flat-roof EPDM (small extension up to 25 m²): 1–2 days on site.
Re-roof on a 1930s semi (60–80 m²): 5–7 working days.
GRP dormer + warm-roof upgrade: 7–10 working days.
Full Welsh-slate strip + re-lay (Victorian terrace): 10–14 working days.

We always give you a window in the written quote and we always tell you the day before if weather is going to push it.

Free survey, written quote, no pressure

Sean takes the call himself. Hucknall to Sheffield to Wakefield.

Call 07398 481569